- How can I help to support the free chart service?
- Please visit the web sites of our sponsors, by clicking on the banner ads you see at the top of our pages. This chart service is entirely supported by advertising sponsorship. Continued sponsorship (and therefore our ability to maintain this service) depends solely on our ability to create "click-throughs" for our advertisers. A "click-through" is counted every time one of our visitors clicks on a banner ad. Please make your visits count .. click on the ads!
- The chart screens load, and I can see the interpretation, but the chart itself doesn't show up. What is wrong?
- This will happen if you do not have have your web browser software (Netscape, MSIE, etc.) set to display images. Most web browsers can be set to display graphic images, or to ignore them. Since the charts are graphical images, your browser software must be set to display them. With Netscape Navigator, enable images by selecting "Auto Load Images" under the "Options" menu. If you are using Microsoft Internet Explorer, you can enable images in the "Options" which you will find under the "View" menu.
- The charts don't seem to be up-to-date. Why is that?
- There are a number of reasons why this might be true:
- The charts are updated every market day, after the close of market. Therefore, if you are viewing a daily chart during trading hours, the charts will be for the close of the previous market day.
- The charts are not updated immediately at the close of markets. They are updated as quickly as we can following the closing of the markets ... within a few hours of market close. In part, this delay allows for more accurate charts, by allowing time for data corrections from the exchanges.
- The chart you are seeing might be "cached". Some dial-up Internet providers, and most web browsers store images and web pages which have been viewed recently in order that they can be retrieved more quickly. For this reason, it is possible that when you load a chart page, it might not actually be coming from our server, but instead might be an old chart coming from your computer's hard drive, or from your Internet provider's hard drives. Most web browsers (Netscape and Microsoft Internet Explorer included) have a "reload" or "refresh" button which can force a chart to be loaded directly from our server. For best results, load the chart that seems to be out of date, then hold your "shift" key down while you click the "reload" or "refresh" button located near the top of your web browser window.
- Where can I get current market prices?
- Right here! TFC Commodity charts provides intra-day quotes for over 1000 contracts.
The quotes are updated continuously throughout the trading day,
using the minimum delay required by each exchange (as short as 10 minutes delay)
- I don't like advertising on my charts. What can I do about it?
- This site is supported entirely by our sponsors, who place "banner advertising" at the top of the pages. If you would rather pay your own way, and avoid the advertising, TFC also operates a subscription-paid site. Subscribers at the paid site also enjoy extra features, including access to daily market, and historic data in convenient, easy to read tables.
- Who is TFC Commodity Charts?
- TFC Commodity Charts has been providing commodity charts through various online media since 1995.
- I am interested in a commodity that you don't follow in your charts. Can I have it added?
- We add new charts to the TFC site from time to time, largely based on suggestions from our visitors. If a number of visitors request that a chart be added, we will add it. If you would like to suggest an addition, please use our suggestion box. One perk that subscribers at our subscription paid site enjoy is the ability to request one particular commodity and have their request implemented immediately (if the information is available to TFC).
- The chart service is free? Sounds suspicious. Who is paying for this?
- The Free TFC Commodity Chart site is supported entirely by corporate sponsorship. These sponsors place "banner" advertising at the top of each page. Please show your appreciation ... support these sponsors by visiting their web sites. (Click on any banner)
- What restrictions are there on the use of the TFC Charts?
- You are free to use the charts for personal use. You may not duplicate the charts or redistribute them in any form, electronically or otherwise. If you wish to use the charts for any other purpose, please request written permission from TFC. Write us at: firstname.lastname@example.org
- I am looking for a commodities broker. Can you help me?
- TFC strives to remain independent and impartial. For this reason we will not recommend a commodity broker. We do, however, maintain a directory of commodity brokers which might provide a valuable reference in your search.
Whatis a "cookie"? Why does your site want to "set a cookie"?
A "cookie" is a small bit of information that our web server sends to your computer when you use many features of our web site. It is used to store your preferences on our site. For example, when you use the "My Menu" feature, your chart selections are saved as a "cookie" so that our server will recognize which charts you had selected for the feature when you use it again. Similarly, cookies are used in the Traders' Forum. to "remember" your alias so that you won't have to type it in over and over again. Although "cookies" are stored on your computer, they cannot damage your computer, nor allow access to any information on your system, except the contents of the cookie itself.
- I'm just learning about the commodities market. Where can I find more information?
- TFC provides two online resources which newcomers find useful in learning about the commodities market. We provide: a short course introducing the American commodities market; as well as a glossary of terminology which many find to be helpful.
- How can I contact TFC Commodity Charts?
- To contact TFC Commodity Charts, please use our handy online suggestion box or email us directly at email@example.com.