Feb 19, 2026 (MarketLine via COMTEX) --
Tigo Energy said its network of solar installers has recorded 1,500 engagements in its Green Glove service program.
Tigo Energy, Inc. ( NASDAQ TYGO), a leading provider of intelligent solar and energy software solutions, announced that its extensive network of solar installers has reached 1,500 participations in its "Green Glove" service program.
The Green Glove program reinforces the company's ongoing commitment to "Total Quality Solar" and helps provide the best installation experience for participating companies, such as Brighthouse Solar in Central California . In addition to the Green Glove program, Tigo has deployed more than 12,000 customized onboarding sequences across 10 countries to help new installers quickly learn the full range of Tigo solutions. From regionally tailored information to product and software training tips, these programs are designed to ensure installers have the essential information tailored to their unique profile and location.
As the mix of technologies deployed grows, Tigo's customer programs also provide more in-depth and specialized training to ensure systems are properly designed, commissioned, and maintained. Through programs like Green Glove, personalized onboarding, and the Tigo Academy, Tigo's customer care team has seen a 7% reduction in installation-related customer support requests (tickets) per site at Tigo TS4 Flex MLPE installations from Q4 FY2024 to Q4 FY2025. Tigo EI Residential Solutions for North America and Europe has seen an approximately 50% reduction in installation-related tickets per installation site during the same period.
"Having worked with Tigo on a variety of installations and system configurations using Green Glove, we have gained complete confidence in Tigo and our team has benefited greatly," said Thomas Davenport, owner and CEO of Brighthouse. "The expanded training, close collaboration with Tigo's technical team, and consistent coordination across sales, product, and support have already streamlined our processes and improved the quality of every installation going forward."
Initially focused on commercial and industrial (C&I) installers, the Green Glove program has enriched the installer journey from design through commissioning for C&I and residential solar service providers across four continents. Launched in late 2023, the Green Glove service program began as a three-step engagement program with installers to continuously improve customer outcomes. Working with hundreds of Tigo installers and completing over 1,500 case studies, the program has resulted in systems registered through the program remaining zero-issue.
"I've worked with dozens of solar hardware components from different manufacturers over the years, but Tigo is the only company that regularly improves its approach to working with installers," says Daniel Bertinelli, Sales Director at Barbuti e Bertinelli Impianti srl. "It's normal for products to evolve into different versions or lineups, or for power ratings to increase, but the quality of service, support and installer engagement often remains the same. But Tigo doesn't do that. They regularly release new educational content, introduce programs like Green Glove and continually improve all the little interactions that naturally occur between installers and suppliers."
As solar adoption accelerates, the industry is attracting a large influx of new installers and technicians, with employment in photovoltaic (PV) installers projected to increase by 42% between 2024 and 2034. As the industry grows, the network of installers using Tigo equipment in over 100 countries is also expanding. This increase in installers and widespread adoption of technology is driving a strong need for timely information about products and services. Green Glove, on-demand training through Tigo Academy, and customized onboarding programs are all part of Tigo's broader commitment to supporting installer education and training to elevate the standard of "Total Quality Solar" for all stakeholders.
"The Green Glove program is one of the first fruits of Tigo's embrace of our 'Total Quality Solar' mindset, providing a formal, documented way for us to work more closely with many installers who are new to Tigo products," said James Dillon, Tigo's Chief Marketing and Customer Experience Officer (CMO) and CXO. "Through Green Glove, we are strengthening our commitment to expanding targeted training, hands-on support, and strengthening cross-functional feedback loops to help installers achieve safer, faster, and more consistent system deployments."
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COMTEX_476982600/2227/2026-04-10T10:16:51
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